Lawrence N.  – Buyer

2021-06-29T16:09:30+00:00

If you are looking for a knowledgeable, professional and responsive agent look no further. Doug is never more than a text message away and always has incredibly insightful recommendations to help you make the best decisions for your family. Doug helped put me in a home we love, advised on possible upgrades and was kind enough to dissuade us from making a move a few years later that would have made him money but cost my family in the long run. I really can't thank or recommend him enough. CALL THIS GUY!!!! Lawrence N.

Alex K. – Buyer

2021-06-29T12:56:03+00:00

My wife and I met Doug while he was a sales agent working with a national property development company, in a development where we eventually purchased our first home. Doug initially showed us a property that we were highly interested in. However, due to a tight closing timeline, we were unable to move forward with the purchase. About 6 weeks later, Doug proactively contacted us, informing us that an similar property had just come on line. Luckily for us, that property had even better features, and Doug negotiated hard on our behalf to secure the lowest possible purchase price for us. During the entire process, Doug was always "on our side", and available, for every step: from financing advice and support; to construction visits; feature selection; and the closing phase. As first time home buyers, it felt reassuring to have such a hardworking and caring, agent on our side. Doug is a consummate professional and a joy to work with. He is knowledgeable, firm, responsive, and friendly. Highly recommended. Alex K.

Scot N.- Buyer

2021-06-29T19:00:23+00:00

My wife and I would give only the highest remarks concerning Doug Richards. We purchased a condo from Pulte and Doug was the Sales Manager we worked with. Throughout the process, Doug showed excellent knowledge of the project and of the area. He was very helpful as well as very honest. He always followed through on questions and concerns we may have had. Once we decided to build/buy with Pulte, Doug did not disappear. He continued to be our advocate. When we had a few serious issues during the construction process Doug was there to proactively represent us. He came up with alternatives that made sense and worked hard to resolve our issues. Once we completed the purchase Doug stayed proactive and worked to assist us to get issues resolved. Doug went out of his way to raise concerns with the Condo Board when appropriate or to push back on Pulte. Never once did Doug abandon us or take the easy way in his management. As I stated in the beginning. Nothing but high marks for Doug. His Customer Service skills are superior. High knowledge, excellent follow-up, and a desire to help his customer. I would certainly recommend Doug to anyone. Scot N.

James K. – Buyer

2021-06-29T12:46:26+00:00

I met Doug about 2.5 years ago when I just moved to the DC area from NJ. We met on a Saturday and I signed the contract on Monday. Doug asked all the right questions and knew exactly what I needed and made it happen. For most brokers, that's good enough, but not Doug. He stayed with me for six months as this was new construction. I had numerous issues with design, upgrades, and construction quality. Doug, as the salesperson, stepped in every time and became my advocate. He called, emailed, and texted me right back, even when he was off. After closing, I had a ding in my hardwood floor, and Doug found a matching hardwood plank so I could replace it like new. Nobody does that, but that's the kind of service you will get from Doug. I'm an executive for a Fortune 200 company and have worked with many salespeople. Doug is a special talent and that rare person who really cares about you. I would highly recommend Doug to find your perfect home and to sell your existing home. James K.

Nicole P. – Buyer

2021-06-29T12:45:41+00:00

A family member referred Doug to us when we started our home search. She spoke so highly of him and I now know why. Doug made the search, negotiation and execution of our home purchase look easy in the hottest sellers market. I can’t speak highly enough about him, especially his attention to detail, local knowledge and responsiveness. We bought our Vienna home from California and only spent 2 weeks in Nova to search for a home at the peak of the pandemic. He was available at any moment and gave us his undivided attention the entire time we were there and even after we closed. Thanks to Doug, we now live in our dream home. Nicole P.

Joseph M. – Buyer and Seller

2021-06-29T12:43:28+00:00

As a lawyer and former real estate broker, I enjoyed working with Doug. Simply put, I was very impressed at every stage. He's a consummate real estate professional, and a great person to work with; always immediately accessible and completely focused on his client's interests. Doug's also a great negotiator, guiding me through the very quick sale of my house (within a week) and the purchase of my new house. His skills saved me tens of thousands of dollars on each transaction. I would give Doug my highest recommendation. Joseph M.

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